"I Received My Item
But It Got Broken During Delivery"
Rarely, rough handling by
the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened,
please follow these steps:
1.If possible, raise a complaint directly with
the delivery representative of the courier company before you sign for the
goods. They will advise you on the complaint procedure.
2.If you already signed for the packet, take
photos showing the damage and contact the local office of the courier/delivery
company to complain. They will have a complaing procedure which will enable you
to get compensation.
3.Next, Contact OnSources
with your order number and a full description / pictures of the broken item
issue. We will contact the courier company from our end.
4.Once the courier company confirms that the
case is valid, they will compensate OnSources, and we will pass on this
compensation to you. The compensation varies from case to case and is different
for each delivery company. In some cases you will need to pay to post the
broken item back to OnSources in order for us to send out a new piece. If this
is the case, it can take a while, and you are advised to make a new order for
the same item in the meantime if you need it fast.
For larger or higher
value orders, you are strongly advised to purchase freight insurance. If you
require this, please ask us at the time of placing your order.
As the world-leading wholesale company, We offer you a wide-selection of consumer electronic products - all carefully selected with quality in mind, and quality controlled in our warehouse. This is your best opportunity to directly and safely access the Chinese electronics wholesale market - all at wholesale prices and in one place online, without the need to travel to China to find suppliers one by one.
Fast Delivery For All Our Wholesale Stock
Shipping/dropship direct from China to major destinations (Europe, US, Australia, etc.) typically takes only 4-to-6 days if by courier such as FedEx, UPS, DHL, or by bulk freight forwarder. Free Shipping Goods And Hongkong Post mail Way will takes 2-3 weeks to worldwide. Start buying online and grab a bargain today!
No Minimum Orders
Most of our products have no minimum order requirements, so you can shop retail products at wholesale prices! Wholesalers can shop big and get even larger discounts! Browse our huge range of products now and see for yourself.
Free Drop ship Service
OnSources.com is a trusted china electronics supplier of hundreds of ecommerce companies, small businesses, eBay Power-Sellers, and local distributors in every country around the world. Drop shippers may sell internationally with no restrictions from ourselves.
Easy to Order
You can order goods through Onsources.com without even having to register! We accept major credit and debit cards, and secure payment option PayPal is supported too. We also accept wire transfer and Western Union payments. Get started today!
Secure Online Shopping
Security is the top priority at Onsources.com. We ensure the security of all transaction data by using advanced security solution provider, VeriSign so your information is in excellent hands. Online shopping had never been safer and easier. Stay safe online with us.
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Need Help?FAQor Send Email:support@onsources.com All prices are in USD. Copyright 2008-2011 OnSources.com - Fast, Save, Reliable! Wholesale and dropship: electronics, Security System, Lighting, video games, Outdoor Sports, Car Tech, Health & Beauty, Lifestyle, Gadgets, free shipping and dropship!
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